About the author Oliver Mende | diva-e Conclusion

Oliver Mende

About the author

Oliver brings over 20 years of experience in life sciences, technology, and digital transformation. Since 2025, he has been working at diva-e as a Sales Manager, helping coordinate complex projects and supporting companies in successfully implementing digital solutions. His goal is to turn challenges into opportunities and make digital transformation both meaningful and valuable for clients.

Oliver Mende Articles

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Pharma | 29 Aug 2025

From Compliance Obligation to Competitive Advantage

The pharmaceutical industry operates in a tension between strict regulations and growing pressure to develop digitally and customer-focused. In this context, Customer Relationship Management (CRM) has evolved from a pure documentation tool to a strategic instrument.

Oliver Mende

Woman, reading or tablet in science laboratory in medical research or innovation ideas of genetic gmo engineering. Plant scientist, worker or biologist on technology in growth sustainability thinking

Pharma | 9 May 2025

Pharma: Customer Relationship Management in Transition

What exactly does the end of the Veeva-Salesforce era mean for users of these tools? What alternatives are available? And why is now the ideal time to review your CRM strategy?

Oliver Mende